Product return

Not satisfied with your order? You can return your order within 30 days of receiving the goods. You can find the respective return costs by export zone here. Please note that assembled ski sets are excluded from this right of withdrawal.

What is the procedure for a return?

  1. Fill out the form below.
  2. You will receive a return label from us by e-mail. Place this clearly visible on the package and bring it to the nearest DPD acceptance point.
  3. As soon as we receive the package, we will check the return shipment. Depending on which payment method you have chosen, the money will be credited or transferred back to you. The costs for the return shipment will be deducted directly from your credit.

Return form

    Fields marked with an asterisk (*) are required fields and help us to answer your request faster. By submitting the contact form, you agree to be contacted by email or phone and to's privacy policy. This website is protected by Cloudflare Turnstile and Cloudflare's Privacy Policy and Terms of Use apply.

    Shopping cart
    Scroll up

    Hello, looks like you are in Switzerland. Find out more about HAGAN touring skis here. If you want to buy products you can find here our partner stores in Switzerland.

    Hey, looks like you're in the USA. Find out more about HAGAN touring skis here. If you like to store online please go to our partner HAGAN SKI USA.