5-year warranty on Hagan skis upon registration
When you choose to buy HAGAN touring skis, you are choosing the highest product quality.
This is also reflected in our warranty terms: We offer a 3-year warranty on all HAGAN touring skis. If you register your touring skis within 6 months of the purchase date, we will extend this warranty by another 2 years.
Sustainable due to high product quality
For more than 100 years, we have been putting all our enthusiasm for the mountains into the development of our products. For us, quality means that the materials used pass intensive practical tests and thus meet our high standards. This means that tourers can rely on our high-quality and durable equipment.
This credo is not new, but it helps us to conserve valuable resources and thus operate in a more sustainable manner overall. After all, the longer our touring skis can be used, the better it is for our environment. You can find more information on sustainability here.
The warranty is valid:
- on HAGAN skis, except ULTRA 65
- from date of purchase
- only if the proof of purchase is available
- for private persons (no rental companies)
- for first-time buyers (no transfer of warranty in case of resale)
- for purchases made at a specialized dealer
Warranty extension to 5 years is valid only with registration & invoice receipt.
The warranty applies exclusively to production-related material weaknesses from the date of purchase.
Examples - warranty cases:
- Decor comes off (without external influence)
- Edge detaches from the covering or the sidewall (without foreign impact such as stones, etc.)
- Ski base undulates
Excluded are damages that occur in the course of normal use or improper use.
The warranty does not apply to:
- cosmetic or other damages where there are no functional limitations, e.g. scratches and chipped parts on the top layer, fading graphics, rusty edges, etc.
- any type of modification carried out by yourself or by a third party that has not been expressly authorized by the manufacturer
- improper use of the material, such as:
- You have chosen the wrong surface, e.g. stones, rocks, trees, tree stump, roads, parking lot.
- damage and breakage due to lift equipment
- extreme, unintended compression of the ski (e.g. overlooking a bump, etc.).
- damage caused by solvents, adhesives or similar materials that are not suitable for use on the ski (e.g. incorrect assembly glue such as LOC-TITE®).
- missing (correct, see above) mounting adhesive during binding assembly
- multiple binding assembly (warranty will be void if multiple holes are drilled).
- damages due to incorrect mounting of the binding (wrong screws, etc.)
- damage caused by third parties
- damage due to extreme loads (e.g. cliff drops, rails in the fun park, etc.)